SOCIAL MEDIA COMMUNITY GUIDELINES
Cleanfinity Brands (Beyond, Pharma-C-Wipes, and Amaze) strive to create informative, engaging, and supportive communities where we can share information and have conversations. We’ll do our best to talk candidly about the topics that are important to you, listen to your feedback, answer your questions and be transparent about sharing information and providing our perspective. If you post to one of our social media channels, or otherwise respond or comment on one of our posts, you are agreeing to abide by these Community Guidelines.
Most comments on our social channels are not posted by us but come from members of the public. As such, these comments do not necessarily reflect the views of the social media site or Cleanfinity and its brands and are the responsibility of the individuals posting them.
We're looking forward to open communication with you on social media! Keep in mind, however, sometimes we might need to remove your comment from our channel to meet industry regulations and uphold the intent of our social media communities. Specifically, we may have to remove:
Comments Containing Unapproved Products or Off-Label Uses
Our social media channels are created for people in the United States. Therefore, we cannot discuss any products that are not approved for use in the U.S. We will remove any comments about unapproved products, competitors’ products, or the use of our products in a way other than the product’s intended use as indicated on the label (otherwise known as 'off-label use').
Comments Containing Vulgarity
Our social community is respectful and welcoming to all. Comments that use profanity, hate speech, offensive language, or are otherwise inappropriate, will be deleted.
Comments That Are Off Topic
We want it to be easy for our followers to find relevant and useful information on our channels. Sometimes comments are posted that are off topic, make unsupported accusations or claims, contain misleading information, promote the buying and selling of goods or services, or spam. These comments detract from our channels’ intent and will be removed.
Comments Containing Personally Identifiable Information
For your protection, we will remove any posts from our channels that contain personally identifiable information, such as a phone number, address, email or date of birth.
Comments About Customer Service Issues
We'll try to address as many of your customer service questions as we can. However, sometimes to protect your privacy and personal information, we may have to take our conversation offline. We are eager to resolve any issue you may have. You can reach us through our Contact Us form or call us at 844-308-8600 M – F 8:00 am – 4:00 pm central time
Comment Moderation and Response
We will do our best to moderate and respond quickly to your comments and feedback. Generally, we check in several times a day during normal business hours. Please remember, though, that this forum contains the opinions and views of other users. Although we are moderating our channels to help ensure that users’ posts comply with these Guidelines, we cannot be responsible for the accuracy or reliability of any comments or materials posted by users.
We May Use Your Posts
By posting on one or more of our social media channels, you acknowledge that your posts, and any ideas, images or techniques contained in them, may be freely used by Cleanfinity in any way and in any media, on our website, social media pages, and in our business without compensation to you. Accordingly, you should not submit any ideas or materials that you wish to keep confidential or for which you expect to receive compensation. In addition, when you post in any of our social media channels, your name, likeness and social media handle will be visible and associated with your post, and if we re-use your post elsewhere, we may display your name, likeness and handle there as well.
Please know that Cleanfinity Brands reserve the right to delete any posting and block any user, at its sole discretion, that affects the integrity of our social media communities. All users must comply with these community guidelines. Thank you for making our social media communities safe and welcoming.
Most comments on our social channels are not posted by us but come from members of the public. As such, these comments do not necessarily reflect the views of the social media site or Cleanfinity and its brands and are the responsibility of the individuals posting them.
We're looking forward to open communication with you on social media! Keep in mind, however, sometimes we might need to remove your comment from our channel to meet industry regulations and uphold the intent of our social media communities. Specifically, we may have to remove:
Comments Containing Unapproved Products or Off-Label Uses
Our social media channels are created for people in the United States. Therefore, we cannot discuss any products that are not approved for use in the U.S. We will remove any comments about unapproved products, competitors’ products, or the use of our products in a way other than the product’s intended use as indicated on the label (otherwise known as 'off-label use').
Comments Containing Vulgarity
Our social community is respectful and welcoming to all. Comments that use profanity, hate speech, offensive language, or are otherwise inappropriate, will be deleted.
Comments That Are Off Topic
We want it to be easy for our followers to find relevant and useful information on our channels. Sometimes comments are posted that are off topic, make unsupported accusations or claims, contain misleading information, promote the buying and selling of goods or services, or spam. These comments detract from our channels’ intent and will be removed.
Comments Containing Personally Identifiable Information
For your protection, we will remove any posts from our channels that contain personally identifiable information, such as a phone number, address, email or date of birth.
Comments About Customer Service Issues
We'll try to address as many of your customer service questions as we can. However, sometimes to protect your privacy and personal information, we may have to take our conversation offline. We are eager to resolve any issue you may have. You can reach us through our Contact Us form or call us at 844-308-8600 M – F 8:00 am – 4:00 pm central time
Comment Moderation and Response
We will do our best to moderate and respond quickly to your comments and feedback. Generally, we check in several times a day during normal business hours. Please remember, though, that this forum contains the opinions and views of other users. Although we are moderating our channels to help ensure that users’ posts comply with these Guidelines, we cannot be responsible for the accuracy or reliability of any comments or materials posted by users.
We May Use Your Posts
By posting on one or more of our social media channels, you acknowledge that your posts, and any ideas, images or techniques contained in them, may be freely used by Cleanfinity in any way and in any media, on our website, social media pages, and in our business without compensation to you. Accordingly, you should not submit any ideas or materials that you wish to keep confidential or for which you expect to receive compensation. In addition, when you post in any of our social media channels, your name, likeness and social media handle will be visible and associated with your post, and if we re-use your post elsewhere, we may display your name, likeness and handle there as well.
Please know that Cleanfinity Brands reserve the right to delete any posting and block any user, at its sole discretion, that affects the integrity of our social media communities. All users must comply with these community guidelines. Thank you for making our social media communities safe and welcoming.
